Terms of Service

 

 

 

Last updated: 8th September 2026

 

1. Acceptance of Terms

By accessing or using the Apex Lab Lifestyle website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

 

2. Definitions

“Apex Lab Lifestyle,” “we,” “us,” or “our” refers to Apex Lab Lifestyle Limited, a Hong Kong-based company. “You” or “customer” refers to any individual or entity accessing or purchasing from our platform.

 

3. Products & Orders

All product descriptions, images, and pricing are subject to change without notice. We reserve the right to limit quantities and refuse orders at our discretion. When you place an order, you agree to provide accurate and complete information.

 

4. Pricing & Payment

All prices are listed in Hong Kong Dollars (HKD) unless otherwise stated. Payment is due at the time of purchase. We accept major credit cards and selected digital payment methods as indicated at checkout.

 

5. Shipping & Delivery

We ship throughout Hong Kong and selected international destinations. Delivery timelines are estimates and not guaranteed. Risk of loss passes to you upon delivery to the carrier.

 

6. Returns & Refunds

Due to the nature of our products (consumable goods), we cannot accept returns unless the item arrives damaged or defective. Please inspect your order upon receipt and contact us within 48 hours with photographic evidence of any issues.

 

7. Intellectual Property

All content on this website — including logos, text, images, and product designs — is the property of Apex Lab Lifestyle or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

 

8. Limitation of Liability

To the fullest extent permitted by law, Apex Lab Lifestyle shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or services. Our total liability shall not exceed the amount you paid for the product giving rise to the claim.

 

9. Privacy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

 

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any disputes shall be resolved in the courts of Hong Kong.

 

11. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance.

 

12. Contact

For questions about these Terms, please reach out via our Contact page or email us directly.